Tell us the essentials
Give us a way to contact you, your location and a short description.
A safe place to begin
Tell us what is happening.
You do not need to understand the whole system before reaching out. Share the essentials so HPH can consider the most appropriate available next step.
A private, respectful first conversationWhat happens next
A clear beginning.
No false promises.
A request creates a safe starting point for assessment. It does not guarantee shelter, financial support or acceptance of a case.
We review
Urgency, need, available capacity and suitable services are considered.
A practical step
Where possible, HPH may assist directly or coordinate an appropriate service.
Keep it in view
Where HPH takes something on, progress remains visible until a proper next stage.
If anyone is in immediate danger, contact emergency services now.
This website is not monitored in real time and is not an emergency-response channel.
Police: 119 · Ambulance: 102
Start safely
Share what is needed. Not everything at once.
Basic contact, location and immediate safety come first. Documents can be requested later if genuinely needed.
Dignity and privacy
Your circumstances are not public content.
Information should be used only to understand the situation and coordinate an appropriate response.